GenStudios (hereinafter referred to as “the Company”) establishes this Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of users’ personal information in the services provided on this website and all sites and services operated and managed by the Company (hereinafter referred to as “this Service”). Users are requested to agree to the following terms before using this Service.
Article 1 (Personal Information) “Personal Information” refers to “personal information” as defined by the Personal Information Protection Law. This includes information about a living individual that can identify a specific individual through name, date of birth, address, phone number, contact details, or other descriptions contained in the information, as well as data related to facial features, fingerprints, voiceprints, and health insurance certificate numbers that can identify a specific individual on their own (Personal Identifiable Information).
Article 2 (Methods of Collecting Personal Information) The Company may ask for personal information such as name, date of birth, address, phone number, email address, bank account number, credit card number, and driver’s license number when users register for the Service. The Company may also collect transaction records, payment-related information, and other personal information from affiliated partners (including information providers, advertisers, and ad distributors, hereinafter referred to as “Affiliates”).
Article 3 (Purposes of Collecting and Using Personal Information) The Company collects and uses personal information for the following purposes:
- To provide and operate this Service
- To respond to user inquiries (including identity verification)
- To send emails regarding new features, updates, campaigns, and other services provided by the Company
- To notify users of maintenance, important announcements, and other necessary communications
- To identify users who violate the Terms of Use or attempt to use the Service for fraudulent or inappropriate purposes, and to refuse their use
- To allow users to view, modify, or delete their registered information and usage status
- To charge users for paid services
- Any other purposes related to the above
Article 4 (Changes to the Purposes of Use)
- The Company may change the purposes of use only if they are reasonably deemed to have relevance to the original purposes.
- In case of any changes to the purposes of use, the Company shall notify users via the Company’s designated method or announce it on this website.
Article 5 (Provision of Personal Information to Third Parties)
- The Company shall not provide personal information to third parties without prior user consent, except in the following cases, as permitted by the Personal Information Protection Law and other applicable laws:(1) When it is necessary to protect human life, body, or property, and obtaining user consent is difficult (2) When it is particularly necessary to improve public health or promote the healthy upbringing of children, and obtaining user consent is difficult (3) When cooperation with national or local authorities or their consignees is required for legal procedures, and obtaining user consent may hinder such procedures (4) When the following matters have been notified or announced, and the Company has reported the provision to a third party to the Personal Information Protection Commission: 1. Inclusion of third-party provision in the purposes of use 2. Items of data provided to third parties 3. Methods or means of third-party provision 4. Measures to stop third-party provision upon user request 5. Methods for accepting user requests
- Notwithstanding the preceding paragraph, the following cases shall not be considered third-party provision:(1) When the Company outsources all or part of the handling of personal information within the necessary scope for the achievement of the purposes of use (2) When personal information is provided due to business succession through mergers or other means (3) When personal information is jointly used with specific individuals or entities, and the Company has informed the user in advance or made it easily accessible to them
Article 6 (Disclosure of Personal Information)
- When requested by the user, the Company shall disclose personal information to the user without delay. However, disclosure may be refused in whole or in part under the following circumstances, and the user will be notified of the refusal:(1) If disclosure may harm the life, body, property, or other rights and interests of the user or a third party (2) If disclosure may significantly impede the proper execution of the Company’s business (3) If disclosure would violate applicable lawsA fee of 1,000 JPY per request will be charged for disclosure.
- The Company shall not disclose non-personal information such as history and characteristic data, in principle.
Article 7 (Correction and Deletion of Personal Information)
- If a user believes that the personal information held by the Company is incorrect, they may request correction, addition, or deletion (hereinafter referred to as “Correction, etc.”) by following the prescribed procedures.
- Upon receiving such a request, if deemed necessary, the Company shall promptly make the Correction, etc.
- If the Company makes or decides not to make the Correction, etc., the user will be notified without delay.
Article 8 (Suspension of Use of Personal Information, etc.)
- If a user requests suspension or deletion of personal information (hereinafter referred to as “Suspension, etc.”) due to its handling beyond the scope of the intended use or its acquisition by fraudulent means, the Company shall promptly conduct an investigation.
- Based on the investigation results, if the request is justified, the Company shall promptly carry out the Suspension, etc.
- If the Company decides not to conduct the Suspension, etc., the user will be notified without delay.
- If the Suspension, etc. is difficult due to high costs or other challenges, alternative measures to protect the user’s rights and interests shall be taken.
Article 9 (Changes to Privacy Policy)
- This Policy may be changed without prior notice, except as otherwise provided by law or in this Policy.
- Unless otherwise specified by the Company, the revised Privacy Policy shall take effect when posted on this website.
Established: June 1, 2024